InsightHubUp and running in minutesYour AI advisor — for shop and back office.
InsightHub advises your customers, answers questions around the clock and qualifies inquiries — in your webshop with access to your ERP, on your website as a lead generator — and now on the phone, too.
Shopify
JTL-Shop
Magento
ShopwareSana CommerceMicrosoft Dynamics 365
SAP Business One
BigCommerce
PrestaShop
Xentral
Squarespace
ShopifyJTL-ShopMagentoShopwareSana CommerceMicrosoft Dynamics 365SAP Business OneBigCommercePrestaShopXentralSquarespace
Four problems that cost shops time and revenue every day.
The products aren't the problem — the path to them is. For customers and for your team alike.
Customers can't find your products
Classic keyword search doesn't understand intent. Customers look for "something nice for a birthday" — and get no results.
Support requests cost time and money
Always the same questions: "Do you have this in size M?", "When will it ship?" — your team answers them by hand, over and over.
Abandoned carts for lack of advice
Customers are unsure and have nobody to help. They leave the shop — and buy elsewhere.
ERP data is hard to get at
Stock levels, product details, order history — all buried in complex systems. Quick answers take tedious digging.
Three scenarios.
One assistant.
Whether you sell products, win inquiries or fill rooms: InsightHub understands what visitors are looking for — and guides them to the next step.
For webshop operators
Advise customers, take load off support, query your ERP by chat. For shops on WooCommerce, Shopify, Magento & Co.
Go to the webshop page Scenario BFor lead generation
Qualify website visitors, answer questions about your services, capture contact details and book appointments. For service providers, B2B and consulting.
Go to the lead generation page Scenario CFor hotels & accommodation
Answer guest questions around the clock, recommend rooms and packages, lead to direct bookings — connected to WP PMS.
Go to the hotel pageOne AI advisor for your customers —
and for you as the shop operator.
One widget, two sides: advice in the shop and an assistant for your business data. Always up to date, in your brand.
Intelligent product search
Customers describe what they're looking for — in their own words. InsightHub understands the intent and finds the matching products.
Available around the clock
Your AI advisor works 24/7 — at night, on weekends and on public holidays. No waiting times, no missed inquiries.
Fewer support requests
InsightHub answers recurring questions automatically — your team can focus on what matters.
Always up to date, automatically
Products, prices and stock levels are synchronized continuously. No manual maintenance needed.
Your assistant, your brand
Colors, tone, behavior — all adjustable. InsightHub looks and sounds like part of your shop.
More than search
Order status, FAQ answers, contact requests — one widget replaces several support tools.
| YM-204 | 6 |
| YB-011 | 8 |
| GS-118 | 42 |
Your back-office assistant
Query your business data in natural language — stock levels, product info, orders straight from your ERP.
Customer inquiries & support tickets
Every customer inquiry is captured and forwarded as a ticket. Nothing gets lost — your team keeps the overview.
Customer statistics & insights
See at a glance what your customers are searching for, which questions come up often and where there is room to optimize.
GDPR-compliant & secure
Hosting and AI processing in Europe. Your product and customer data stay protected — fully GDPR-compliant.
Website visitors become
qualified inquiries.
For service providers, consultancies, agencies and B2B vendors: InsightHub knows your services, answers questions instantly and hands warm contacts to your team.
Explain your services
The assistant knows your offering, your references and your FAQ — and answers questions the way you would in a first conversation.
Qualify visitors
Targeted follow-up questions on need, timeframe and scope. Prospects get a fitting recommendation right away instead of a contact form.
Book appointments
When it fits, InsightHub offers an appointment on the spot — intro call, demo or callback, connected to your calendar.
Capture contact details
Name, email, request and conversation history are captured GDPR-compliantly with consent — no lead gets lost.
Handoff to CRM & email
Qualified inquiries land as a lead in your CRM, by email or as a ticket — with a summary of the conversation.
Insights from inquiries
Which services are people looking for, which objections come up often, where is information missing on the website? Data for marketing and sales.
Three jobs, one assistant.
The same assistant, three jobs: advise customers in the shop, query your ERP — or qualify website visitors and hand them over as leads. Switch between the views.
In stock · ships today
In stock
| Item | SKU | Stock | Open orders |
|---|---|---|---|
| Cork Yoga Mat Pro | YM-204 | 6 | 4 |
| Cork Yoga Block | YB-011 | 8 | 2 |
| Strap 2.5 m | YS-030 | 3 | 0 |
| Gift Set "Balance" | GS-118 | 42 | 7 |
Pick a slot
With consent (GDPR)
InsightHub Voice —
the same assistant, now on the phone.
Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Transfer to your team
If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number. No audio recording, just the text transcript.
Talks like a good employee
Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.
Live in three steps.
No technical knowledge needed — connected in a few clicks; on request we set everything up for you.
Connect data sources
We connect InsightHub to your online shop — product catalog, stock levels and content are synchronized. Connecting your ERP (e.g. Microsoft Dynamics) is part of the project.
We handle itAI indexes automatically
All products are analyzed automatically and prepared for AI search. New products are synchronized continuously.
AutomaticEmbed the widget
A single script tag on your website — or, for WordPress & WooCommerce, our plugin that connects shop and assistant. Your customers can chat with the AI assistant right away.
1 script tagWorks with common shop systems — ERP integration on a project basis
ShopifyJTL-ShopMagentoShopwareSana CommerceBigCommercePrestaShop
SureCart
OpenCartSquarespaceSAP Business OneJTL-Wawi
Xentralweclappplentymarkets+ more via APIThree plans — pick what fits.
All plans include automatic product sync, custom branding and a multilingual AI assistant.
Starter
To get started
- Up to 1,500 chat requests / month
- Up to 2,000 products
- Automatic product sync
- Custom branding
- All major e-commerce platforms
- Multilingual AI assistant
No credit card required
Professional
For growing shops & full flexibility
- Unlimited chat requests
- Unlimited products
- Automatic product sync
- Custom branding
- All major e-commerce platforms
- Multilingual AI assistant
- Priority support
No credit card required
Enterprise
For individual requirements
- Everything in Professional
- Integration with further systems (ERP, PIM, CRM)
- Tailored AI tools
- Dedicated instance
- Personal onboarding
- SLA & premium support
Reply within one business day
Your trial environment — ready in minutes.
No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.
- 1Send the form — shop URL and platform are enough.
- 2You receive your login details by email — and get started.
- 3You connect your shop — catalog, FAQs and content are indexed automatically.
🔒 GDPR-compliant — hosting and AI processing in Europe.
InsightHub as part of your system landscape.
ERP, PIM or CRM integration, custom AI tools, a dedicated instance — on the Enterprise plan we connect InsightHub to what you already run.