InsightHubUp and running in minutesYour AI advisor — for shop and back office.
InsightHub advises your customers, answers questions around the clock and qualifies inquiries — in your webshop with access to your ERP, on your website as a lead generator — and now on the phone, too.
Shopify
JTL-Shop
Magento
ShopwareSana CommerceMicrosoft Dynamics 365
SAP Business One
BigCommerce
PrestaShop
Xentral
Squarespace
ShopifyJTL-ShopMagentoShopwareSana CommerceMicrosoft Dynamics 365SAP Business OneBigCommercePrestaShopXentralSquarespace
Four problems that cost shops time and revenue every day.
The products aren't the problem — the path to them is. For customers and for your team alike.
Customers can't find your products
Classic keyword search doesn't understand intent. Customers look for "something nice for a birthday" — and get no results.
Support requests cost time and money
Always the same questions: "Do you have this in size M?", "When will it ship?" — your team answers them by hand, over and over.
Abandoned carts for lack of advice
Customers are unsure and have nobody to help. They leave the shop — and buy elsewhere.
ERP data is hard to get at
Stock levels, product details, order history — all buried in complex systems. Quick answers take tedious digging.
Three use cases, six industries.
One assistant.
Whether you sell products, win inquiries, fill rooms, serve tenants, match providers or advise on financing: InsightHub understands what visitors are looking for — on the website and on the phone — and guides them to the next step.
AI advisor in the webshop
Advise customers, find products, relieve support — and query inventory by chat.
Go to the shop assistant Use case 2Website chatbot & lead qualification
Answer questions about services, qualify visitors, book appointments and hand contacts to your CRM.
Go to lead qualification Use case 3AI phone assistant
Take calls around the clock, answer from your data, capture callbacks, hand over to your team.
Go to the phone assistantWebshops & e-commerce
For shops on WooCommerce, Shopify, Magento & Co. — advice in the shop and back office by chat.
Go to the webshop page Industry BService providers, consulting & B2B
Tax advisors, agencies, IT, trades — website visitors become qualified inquiries.
Go to the lead generation page Industry CHotels & accommodation
Guest questions around the clock, room and package recommendations, direct bookings — connected to WP PMS.
Go to the hotel page Industry DProperty management
Tenant inquiries on the phone and website, damage reports as tickets, urgent cases straight to the team. Page in German.
Go to the property page Industry EPlatforms & directories
Understand searches in plain words, recommend matching providers, pass on qualified inquiries. Page in German.
Go to the platform page Industry FFinancing & investment advisory
Answer "does my case fit?", qualify by project and volume, book only consultation-ready first calls. Page in German.
Go to the financing page Industry GConstruction & trades
Take inquiries with every detail and book site visits while you are on site.
Go to the construction pageYou look after websites or shops for clients? Offer InsightHub as a partner →
One AI advisor for your customers —
and for you as the shop operator.
One widget, two sides: advice in the shop and an assistant for your business data. Always up to date, in your brand.
Intelligent product search
Customers describe what they're looking for — in their own words. InsightHub understands the intent and finds the matching products.
Available around the clock
Your AI advisor works 24/7 — at night, on weekends and on public holidays. No waiting times, no missed inquiries.
Fewer support requests
InsightHub answers recurring questions automatically — your team can focus on what matters.
Always up to date, automatically
Products, prices and stock levels are synchronized continuously. No manual maintenance needed.
Your assistant, your brand
Colors, tone, behavior — all adjustable. InsightHub looks and sounds like part of your shop.
More than search
Order status, FAQ answers, contact requests — one widget replaces several support tools.
Your back-office assistant
Query your business data in natural language — stock levels, product info, orders straight from your ERP.
Customer inquiries & support tickets
Every customer inquiry is captured and forwarded as a ticket. Nothing gets lost — your team keeps the overview.
Customer statistics & insights
See at a glance what your customers are searching for, which questions come up often and where there is room to optimize.
GDPR-compliant & secure
Hosting and AI processing in Europe. Your product and customer data stay protected — fully GDPR-compliant.
Website visitors become
qualified inquiries.
For service providers, consultancies, agencies and B2B vendors: InsightHub knows your services, answers questions instantly and hands warm contacts to your team.
Explain your services
The assistant knows your offering, your references and your FAQ — and answers questions the way you would in a first conversation.
Qualify visitors
Targeted follow-up questions on need, timeframe and scope. Prospects get a fitting recommendation right away instead of a contact form.
Book appointments
When it fits, InsightHub offers an appointment on the spot — intro call, demo or callback, connected to your calendar: Google Calendar, Cal.com, TidyCal or an iCal feed. With Google Calendar, InsightHub only reads your free/busy times to offer available slots and creates the booked appointments as events in your calendar; no other calendar data is read or stored. See our InsightHub privacy policy.
Capture contact details
Name, email, request and conversation history are captured GDPR-compliantly with consent — no lead gets lost.
Handoff to CRM & email
Qualified inquiries land as a lead in your CRM, by email or as a ticket — with a summary of the conversation.
Insights from inquiries
Which services are people looking for, which objections come up often, where is information missing on the website? Data for marketing and sales.
Three jobs, one assistant.
The same assistant, three jobs: advise customers in the shop, query your ERP — or qualify website visitors and hand them over as leads. Switch between the views.
In stock · ships today
In stock
| Item | SKU | Stock | Open orders |
|---|---|---|---|
| Cork Yoga Mat Pro | YM-204 | 6 | 4 |
| Cork Yoga Block | YB-011 | 8 | 2 |
| Strap 2.5 m | YS-030 | 3 | 0 |
| Gift Set "Balance" | GS-118 | 42 | 7 |
Pick a slot
With consent (GDPR)
Every feature in under two minutes.
Short clips instead of long manuals. Click a feature — the video plays right here.
InsightHub Voice —
the same assistant, now on the phone.
Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Transfer to your team
If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.
Talks like a good employee
Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.
Live in three steps.
No technical knowledge needed — connected in a few clicks; on request we set everything up for you.
Connect data sources
We connect InsightHub to your online shop — product catalog, stock levels and content are synchronized. Connecting your ERP (e.g. Microsoft Dynamics) is part of the project.
We handle itAI indexes automatically
All products are analyzed automatically and prepared for AI search. New products are synchronized continuously.
AutomaticEmbed the widget
A single script tag on your website — or, for WordPress & WooCommerce, our plugin that connects shop and assistant. Your customers can chat with the AI assistant right away.
1 script tagWorks with common shop systems and channels — ERP integration on a project basis
ShopifyJTL-ShopMagentoShopwareSana CommerceBigCommercePrestaShop
SureCart
OpenCartSquarespaceSAP Business OneJTL-Wawi
Xentralweclappplentymarkets+ more via API
WhatsApp
Telegram
Microsoft TeamsWebsite chatPhoneEmail+ more via APIFour plans — priced per website, not per user.
Users are included. From Professional every channel is in: website chat, email inbox, WhatsApp and phone — you only pay for phone numbers and usage.
Starter
For one website or shop
- 200 AI conversations per month
- 1 website · 2 users
- Up to 3,000 products
- AI search and chat widget in 8 languages
- FAQ, documents, synonyms and auto-tags
- Inquiry management with status, notes and follow-ups
- Booking page with your calendar
- Statistics and PDF reports
- Email support within 2 business days
14 days · no credit card required
Professional
For growing shops and teams
- 1,000 AI conversations per month
- 1 website · 5 users
- Unlimited products, hourly sync
- Everything in Starter
- Email inbox and helpdesk with 2 mailboxes, AI reply drafts
- Automations, campaigns, reviews, surveys, cart reminders
- Appointment booking by the assistant — in chat and on the phone
- Back-office assistant
- WhatsApp and phone included — you only pay for numbers and usage
- Priority support within one business day
14 days · no credit card required
Business
For several websites, agencies and teams
- 3,000 AI conversations per month
- 3 websites · 15 users
- Everything in Professional
- 10 mailboxes, 3 WhatsApp numbers
- Multiple assistants per website, Microsoft Teams
- External systems (MCP/HTTP) and API access
- Bring your own LLM API key
- Same-day support, onboarding call included
14 days · no credit card required
Enterprise
For individual requirements
- Everything in Business
- Dedicated instance, SSO
- ERP integration on request
- Custom AI tools
- Personal onboarding, SLA and premium support
Reply within one business day
| Usage and add-ons | Price |
|---|---|
| Additional AI conversations | Starter: 250 conversations for €15 · Professional and Business: 1,000 conversations for €35 |
| Additional website | €29 / month |
| Additional user | €7 / month |
| Phone: number | €7 / month per number |
| Phone: minutes | €0.10 / min — or packs: 500 min €39, 1,000 min €69 |
| Meta fees at cost, no markup · additional number €19 / month | |
| Onboarding package (optional) | €149 one-time — 90-minute setup session with you |
All prices net, plus VAT. Launch prices for everyone who starts by 31 December 2026. Cancel monthly; 2 months free with yearly payment. When the monthly conversation quota is reached, search and FAQ keep running — your website stays reachable.
Your trial environment — ready in minutes.
No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.
- 1Send the form — shop URL and platform are enough.
- 2You receive your login details by email — and get started.
- 3You connect your shop — catalog, FAQs and content are indexed automatically.
🔒 GDPR-compliant — hosting and AI processing in Europe.
InsightHub as part of your system landscape.
ERP, PIM or CRM integration, custom AI tools, a dedicated instance — on the Enterprise plan we connect InsightHub to what you already run.
Offer InsightHub to your clients.
Refer it or manage and invoice it yourself — with recurring margin, a free partner account and demos with your clients' shops. White label is being built right now with our founding partners.