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InsightHub at a glance Webshop · Lead generation · Back office · Hotels Search, chat, customers, leads and back office in one platform — the tour in 90 seconds.
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InsightHub for service businesses: inquiries, appointments and follow-up Lead generation · Back office A visitor asks a question in the chat in the evening: the assistant answers from your own pages, offers free times from your calendar and books the appointment. The next morning the appointment is in your calendar, the lead is filled in — and whatever needs a person lands in your team's inbox with a reply already suggested.
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Leads overview: form, chat, WhatsApp & email in one view Lead generation · Hotels Every inquiry in one view — whether it arrives by form, chat, WhatsApp or email. Nothing gets lost.
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AI chatbot for your website — engage customers 24/7 Webshop · Lead generation · Hotels The assistant answers questions about products and services around the clock — right on your website.
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Customers overview: revenue, attribution & live orders Webshop · Back office Who buys, where the customer came from, what is happening right now — revenue and attribution per customer, orders live. The customer is also the contact record: a profile with additional email addresses, phone numbers, company, job title, address and notes — for helpdesk contacts who have not ordered yet, too.
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Recover lost sales by email & WhatsApp Webshop Bring abandoned carts back by email and WhatsApp — automatically and with the right timing.
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Your sales pipeline as a Kanban board Lead generation · Back office · Hotels Inquiries from new to won at a glance — boards show where every lead stands.
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Manage salespeople, affiliates & automatic payouts Back office · Webshop Manage sales reps and affiliates, calculate commissions and pay them out automatically.
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Campaign analytics: see which campaigns actually convert Webshop · Lead generation · Back office See which campaigns really bring revenue — per channel, instead of click counts.
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Turn appointments into leads & customers Lead generation · Back office Create a lead or customer from a booking in one click — the form comes prefilled, the booking answers land in the matching fields, and existing leads are recognized.
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Let customers book online in a few steps Lead generation · Hotels Switch on booking, connect your calendar, pick the meeting tool and the bookable times — and embed the booking page on your website.
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Your online booking page: pick a time and book it Lead generation · Hotels How your customers book: free times in their time zone, your questions before booking, a confirmation with a calendar entry — and you reschedule, complete or cancel.
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Helpdesk: work on customer emails as a team Webshop · Back office · Hotels Every email to your shared mailbox becomes a conversation for the whole team — with folders, tags, assignment and a marker as soon as a reply is overdue.
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Helpdesk: reply with AI suggestions & saved replies Webshop · Back office · Hotels Saved replies for standard questions, and for everything else an AI draft from your FAQs, documents and products — you check every reply before it goes out.
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Teach your AI assistant new answers in minutes Webshop · Lead generation · Hotels Add an FAQ to the knowledge base, worded the way customers ask — the assistant uses the answer in the chat right away.
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Give your chat assistant your own look Webshop · Lead generation · Hotels Set the widget's title, color, texts, position and language, word the AI notice and allow tickets from the chat — the embed code stays the same.
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See what visitors ask your AI assistant Webshop · Lead generation · Back office · Hotels Every conversation in Chat Sessions: filter by status and channel, read the whole dialog, turn a question into an FAQ in one click and view the analytics.
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See what visitors search for and close the gaps Webshop · Back office Every search on your website with its results and frequency; searches without results you assign to a product, so they find it from now on.
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Dashboard: the numbers that matter, arranged your way Webshop · Lead generation · Back office · Hotels Today's appointments, waiting conversations, new leads and chats, helpdesk, bookings and lead pipeline at a glance — the period at the top applies to every widget. Every team member arranges the widgets by drag & drop, sets their size and removes what they don't need; layout and period stay saved.
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Build automations with drag & drop Webshop · Lead generation · Back office Pick a trigger, drag steps onto the canvas and connect them: when a lead becomes a customer, an email goes out automatically and a team member takes over.
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Build a form and turn every submission into a lead Webshop · Lead generation · Back office Pick a template, map each field to a lead field, publish and put the form on your website with a code snippet, a popup button or the WordPress shortcode. Every submission is listed with its answers and creates the lead right away, with the form as its source; Form analytics shows submissions, completion rate and average time.