InsightHubFor webshop ownersThe AI advisor that helps your shop customers — and you.
InsightHub advises your customers in natural language, answers product questions around the clock — and gives you as the shop owner instant access to your inventory data by chat.
Shopify
JTL-Shop
Magento
ShopwareSana CommerceMicrosoft Dynamics 365
SAP Business One
BigCommerce
PrestaShop
Xentral
Squarespace
ShopifyJTL-ShopMagentoShopwareSana CommerceMicrosoft Dynamics 365SAP Business OneBigCommercePrestaShopXentralSquarespace
Four problems that cost shops time and revenue every day.
The products aren't the problem — the way to them is. For customers and for your team.
Customers can't find your products
Classic keyword search doesn't understand intent. Customers look for "something nice for a birthday" — and get no results.
Support requests cost time and money
Always the same questions: "Do you have this in size M?", "When will it ship?" — your team answers them manually, over and over.
Abandoned carts for lack of advice
Customers are unsure and have nobody to ask. They leave the shop — and buy elsewhere.
Inventory data is hard to get at
Stock levels, product details, order history — all locked in complex systems. Quick answers require tedious digging.
An AI advisor for your customers —
and for you as the shop owner.
One widget, two sides: advice in the shop and an assistant for your business data. Always up to date, in your brand.
Intelligent product search
Customers describe what they're looking for — in their own words. InsightHub understands the intent and finds the matching products.
Available around the clock
Your AI advisor works 24/7 — at night, on weekends and on holidays. No waiting times, no missed requests.
Fewer support requests
InsightHub answers recurring questions automatically — your team can focus on what matters.
Always up to date, automatically
Products, prices and stock levels are synchronized continuously. No manual maintenance needed.
Your assistant, your brand
Colours, tone, behaviour — all configurable. InsightHub looks and sounds like part of your shop.
More than search
Order status, FAQ answers, contact requests — one widget replaces several support tools.
| YM-204 | 6 |
| YB-011 | 8 |
| GS-118 | 42 |
Your back-office assistant
Query your business data in natural language — stock levels, product info, orders straight from your inventory system.
Customer requests & support tickets
Every customer request is captured and forwarded as a ticket. Nothing gets lost — your team keeps the overview.
Customer statistics & insights
See at a glance what your customers search for, which questions come up often and where there is room to optimize.
GDPR-compliant & secure
Hosting and AI processing in Europe. Your product and customer data stay protected — fully GDPR-compliant.
Two sides, one assistant.
Left: InsightHub advises your customers in the shop. Right: the same assistant answers your questions about inventory — switch between both views.
In stock · ships today
In stock
| Item | SKU | Stock | Open orders |
|---|---|---|---|
| Cork Yoga Mat Pro | YM-204 | 6 | 4 |
| Cork yoga block | YB-011 | 8 | 2 |
| Strap 2.5 m | YS-030 | 3 | 0 |
| Gift set "Balance" | GS-118 | 42 | 7 |
Live in three steps.
No technical knowledge needed — connected in a few clicks; on request we set everything up for you.
Connect data sources
We connect InsightHub to your online shop — product catalogue, stock levels and content are synchronized. Integrating your ERP (e.g. Microsoft Dynamics) is part of the project.
We take care of itAI indexes automatically
All products are analysed automatically and prepared for AI search. New products are synchronized continuously.
AutomaticEmbed the widget
A single script tag on your website — and your customers can chat with the AI assistant right away.
1 script tagWorks with common shop systems — ERP integration per project
ShopifyJTL-ShopMagentoShopwareSana CommerceBigCommercePrestaShop
SureCart
OpenCartSquarespaceSAP Business OneJTL-Wawi
Xentralweclappplentymarkets+ more via APIInsightHub Voice —
the same assistant, now on the phone.
Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Transfer to your team
If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.
Talks like a good employee
Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.
Every feature in under two minutes.
Short clips instead of long manuals. Click a feature — the video plays right here.
Three plans — pick what fits.
All plans include automatic product synchronization, custom branding and a multilingual AI assistant.
Starter
To get started
- Up to 1,500 chat requests / month
- Up to 2,000 products
- Automatic product synchronization
- Custom branding
- Common e-commerce platforms
- Multilingual AI assistant
No credit card required
Professional
For growing shops & full flexibility
- Unlimited chat requests
- Unlimited products
- Automatic product synchronization
- Custom branding
- Common e-commerce platforms
- Multilingual AI assistant
- Priority support
No credit card required
Enterprise
For individual requirements
- Everything in Professional
- Integration with other systems (ERP, PIM, CRM)
- Tailored AI tools
- Dedicated instance
- Personal onboarding
- SLA & premium support
Reply within one business day
Your trial environment — ready in minutes.
No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.
- 1Send the form — shop URL and platform are enough.
- 2You receive your login details by email — and get started.
- 3You connect your shop — catalogue, FAQ and content are indexed automatically.
🔒 GDPR-compliant — hosting and AI processing in Europe.
InsightHub for lead generation, too.
You sell services rather than products? The same assistant qualifies website visitors, books appointments and hands leads over to your team.