InsightHubFor webshop owners

The AI advisor that helps your shop customers — and you.

InsightHub advises your customers in natural language, answers product questions around the clock — and gives you as the shop owner instant access to your inventory data by chat.

Try free for 14 days How it works
24/7Advice, at night and on weekends too
LivePrices, stock & order status from your shop
EUHosting, GDPR-compliant
InsightHub on video Playing loads the video from YouTube (Google Ireland Ltd.); data such as your IP address is transmitted to YouTube. Details in the privacy policy.
Shop & ERP systems
WooCommerceShopifyShopifyJTL-ShopJTL-ShopMagentoMagentoShopwareShopwareSana CommerceMicrosoft Dynamics 365SAP Business OneSAP Business OneBigCommerceBigCommercePrestaShopPrestaShopOdooXentralWixSquarespaceSquarespace WooCommerceShopifyShopifyJTL-ShopJTL-ShopMagentoMagentoShopwareShopwareSana CommerceMicrosoft Dynamics 365SAP Business OneSAP Business OneBigCommerceBigCommercePrestaShopPrestaShopOdooXentralWixSquarespaceSquarespace
Sound familiar?

Four problems that cost shops time and revenue every day.

The products aren't the problem — the way to them is. For customers and for your team.

Customers can't find your products

Classic keyword search doesn't understand intent. Customers look for "something nice for a birthday" — and get no results.

Support requests cost time and money

Always the same questions: "Do you have this in size M?", "When will it ship?" — your team answers them manually, over and over.

Abandoned carts for lack of advice

Customers are unsure and have nobody to ask. They leave the shop — and buy elsewhere.

Inventory data is hard to get at

Stock levels, product details, order history — all locked in complex systems. Quick answers require tedious digging.

For webshop owners

An AI advisor for your customers —
and for you as the shop owner.

One widget, two sides: advice in the shop and an assistant for your business data. Always up to date, in your brand.

For your customers

Intelligent product search

Customers describe what they're looking for — in their own words. InsightHub understands the intent and finds the matching products.

Available around the clock

Your AI advisor works 24/7 — at night, on weekends and on holidays. No waiting times, no missed requests.

Fewer support requests

InsightHub answers recurring questions automatically — your team can focus on what matters.

Always up to date, automatically

Products, prices and stock levels are synchronized continuously. No manual maintenance needed.

Your assistant, your brand

Colors, tone, behavior — all configurable. InsightHub looks and sounds like part of your shop.

More than search

Order status, FAQ answers, contact requests — one widget replaces several support tools.

For you as the owner

Your back-office assistant

Query your business data in natural language — stock levels, product info, orders straight from your inventory system.

Customer requests & support tickets

Every customer request is captured and forwarded as a ticket. Nothing gets lost — your team keeps the overview.

Customer statistics & insights

See at a glance what your customers search for, which questions come up often and where there is room to optimize.

GDPR-compliant & secure

Hosting and AI processing in Europe. Your product and customer data stay protected — fully GDPR-compliant.

Try it for my shop See the demo
InsightHub in action

Two sides, one assistant.

Left: InsightHub advises your customers in the shop. Right: the same assistant answers your questions about inventory — switch between both views.

InsightHub
I'm looking for a birthday present for my sister, she's into yoga.
RecommendationThese two gifts are especially popular with yoga fans right now — both ship immediately:
Cork Yoga Mat ProNon-slip · 4 mm
In stock · ships today
Gift set "Balance"Block, strap, bag
In stock
Insight for marketing"gift" in 18 % of requests — no gift category in the shop
How it works

Live in three steps.

No technical knowledge needed — connected in a few clicks; on request we set everything up for you.

Connect data sources

We connect InsightHub to your online shop — product catalog, stock levels and content are synchronized. Integrating your ERP (e.g. Microsoft Dynamics) is part of the project.

We take care of it

AI indexes automatically

All products are analyzed automatically and prepared for AI search. New products are synchronized continuously.

Automatic

Embed the widget

A single script tag on your website — and your customers can chat with the AI assistant right away.

1 script tag

Works with common shop systems — ERP integration per project

Shop systems
WooCommerceShopifyShopifyJTL-ShopJTL-ShopMagentoMagentoShopwareShopwareSana CommerceBigCommerceBigCommercePrestaShopPrestaShopSureCartSureCartWixOpenCartOpenCartSquarespaceSquarespace
ERP & inventory management
Microsoft Dynamics 365Microsoft Dynamics NAVSAP Business OneSAP Business OneJTL-WawiJTL-WawiSageOdooXentralweclappplentymarkets+ more via API
New

InsightHub Voice —
the same assistant, now on the phone.

Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.

Calls around the clock

Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.

Callbacks become leads

If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.

Transfer to your team

If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.

Every call documented

Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.

Talks like a good employee

Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.

Fact-based, nothing invented

Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.

Request Voice for my website More about InsightHub Voice
Features on video

Every feature in under two minutes.

Short clips instead of long manuals. Click a feature — the video plays right here.

See all videos Or just try it
Try it for free

Your trial environment — ready in minutes.

No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.

  • 1Send the form — shop URL and platform are enough.
  • 2You receive your login details by email — and get started.
  • 3You connect your shop — catalog, FAQ and content are indexed automatically.

🔒 GDPR-compliant — hosting and AI processing in Europe.

Request a trial

By submitting you agree to our privacy policy.
You receive your login details by email within minutes.

Not just for shops

InsightHub for lead generation, too.

You sell services rather than products? The same assistant qualifies website visitors, books appointments and hands leads over to your team.

Go to lead generation InsightHub overview