InsightHubFor hotels, guesthouses & holiday rentalsThe guest assistant that answers questions and sells rooms.
InsightHub knows your rooms, rates, packages and house rules. It advises guests around the clock, recommends the right room and leads to a direct booking — and answers your own questions about occupancy and bookings by chat.
Four reasons guests book elsewhere.
Your property is not the problem — the path from first question to confirmed booking is.
Guest questions go unanswered after hours
"Anything free this weekend?", "Are dogs allowed?" — nobody answers in the evening or at weekends. The guest asks the next hotel.
Reception answers the same questions every day
Check-in times, parking, breakfast, directions — by phone and email all day, while guests wait at the desk.
Bookings via portals instead of direct
Guests who find no answer on your website book on a portal — with commission, and the guest relationship stays there.
Extras are never offered
Spa, breakfast, late check-out, transfers — guests would book them if someone suggested them at the right moment.
One assistant for your guests —
and for your reception.
One widget, two sides: guest advice on the website and an assistant for occupancy and bookings. Connected to WP PMS or your booking system.
Room advice with live availability
Guests describe what they want — lake view, family room, accessible. InsightHub checks availability and rate and recommends the right room.
Around the clock, in the guest's language
Requests arrive in the evening, at weekends and from abroad. InsightHub answers immediately — even when reception is closed.
Fewer calls to reception
Check-in, parking, breakfast, directions, pets — the assistant handles the recurring questions, your team looks after the guests in the house.
Straight to the booking
If the room fits, InsightHub takes the guest straight into the booking on your website — with WP PMS or your booking system. No portal commission.
Your assistant, your house
Colors, tone, behavior — all adjustable. InsightHub sounds like your reception, not like a chatbot.
Extras at the right moment
Spa package, breakfast, late check-out, transfer — the assistant suggests them when the guest books or asks.
Occupancy & bookings by chat
"How many rooms are free this weekend?", "Who arrives tomorrow?" — answers straight from WP PMS, no clicking through calendars.
Requests & special wishes as tickets
Group inquiries, allergies, weddings — whatever the assistant cannot settle lands as a ticket with your team. Nothing gets lost.
What guests really ask
Which rooms, which dates, which questions are missing from the website? Data for offers, pricing and marketing.
GDPR-compliant & secure
Hosting and AI processing in Europe. Your property and guest data stay protected — fully GDPR-compliant.
Guest and reception, one assistant.
On the left, InsightHub advises your guests on the website. On the right, the same assistant answers your reception's questions about occupancy and arrivals — switch between the two views.
3 nights · €567
add for €120
| Guest | Room | Nights | Status |
|---|---|---|---|
| Berger family | Family room | 3 | paid |
| M. Keller | Deluxe Lake View | 2 | open |
| Rossi family | Standard | 4 | paid |
| Free | 2× Standard, 1× Suite | — | bookable |
Live in three steps.
No technical knowledge needed — connected in a few clicks; on request we set everything up for you.
Connect rooms & content
We connect InsightHub to WP PMS or your booking system — rooms, rates, availability, packages, house rules and FAQ.
We handle itAI learns your property
Room categories, amenities, times, directions and typical guest questions are prepared. Rates and availability stay live.
AutomaticEmbed the widget
One script tag on your website — and guests get answers, recommendations and the path to booking right away.
1 script tagWorks with your booking system
PYXIS PMSiCal calendars+ more booking systems via APIInsightHub Voice —
the same assistant, now on the phone.
Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Transfer to your team
If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.
Talks like a good employee
Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.
Every feature in under two minutes.
Short clips instead of long manuals. Click a feature — the video plays right here.
Four plans — priced per website, not per user.
Users are included. From Professional every channel is in: website chat, email inbox, WhatsApp and phone — you only pay for phone numbers and usage.
Starter
For one website or shop
- 200 AI conversations per month
- 1 website · 2 users
- Up to 3,000 content items (rooms, packages, pages)
- AI search and chat widget in 8 languages
- FAQ, documents, synonyms and auto-tags
- Inquiry management with status, notes and follow-ups
- Booking page with your calendar
- Statistics and PDF reports
- Email support within 2 business days
14 days · no credit card required
Professional
For growing shops and teams
- 1,000 AI conversations per month
- 1 website · 5 users
- Unlimited content items (rooms, packages, pages), hourly sync
- Everything in Starter
- Email inbox and helpdesk with 2 mailboxes, AI reply drafts
- Automations, campaigns, reviews, surveys, cart reminders
- Appointment booking by the assistant — in chat and on the phone
- Back-office assistant
- WhatsApp and phone included — you only pay for numbers and usage
- Priority support within one business day
14 days · no credit card required
Business
For several websites, agencies and teams
- 3,000 AI conversations per month
- 3 websites · 15 users
- Everything in Professional
- 10 mailboxes, 3 WhatsApp numbers
- Multiple assistants per website, Microsoft Teams
- External systems (MCP/HTTP) and API access
- Bring your own LLM API key
- Same-day support, onboarding call included
14 days · no credit card required
Enterprise
For individual requirements
- Everything in Business
- Dedicated instance, SSO
- ERP integration on request
- Custom AI tools
- Personal onboarding, SLA and premium support
Reply within one business day
| Usage and add-ons | Price |
|---|---|
| Additional AI conversations | Starter: 250 conversations for €15 · Professional and Business: 1,000 conversations for €35 |
| Additional website | €29 / month |
| Additional user | €7 / month |
| Phone: number | €7 / month per number |
| Phone: minutes | €0.10 / min — or packs: 500 min €39, 1,000 min €69 |
| Meta fees at cost, no markup · additional number €19 / month | |
| Onboarding package (optional) | €149 one-time — 90-minute setup session with you |
All prices net, plus VAT. Launch prices for everyone who starts by 31 December 2026. Cancel monthly; 2 months free with yearly payment. When the monthly conversation quota is reached, search and FAQ keep running — your website stays reachable.
Your guest assistant — ready in minutes.
No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.
- 1Send the form — website and type of property are enough.
- 2You receive your login details by email — and get started.
- 3You connect rooms, rates and content — guest questions are prepared automatically.
🔒 GDPR-compliant — hosting and AI processing in Europe.
Add the booking system: WP PMS.
Rooms, rates, extras and payment directly on your WordPress website — the foundation InsightHub uses to answer availability and rates live.