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InsightHubFor hotels, guesthouses & holiday rentals

The guest assistant that answers questions and sells rooms.

InsightHub knows your rooms, rates, packages and house rules. It advises guests around the clock, recommends the right room and leads to a direct booking — and answers your own questions about occupancy and bookings by chat.

Try 14 days for free See an example
24/7Guest questions, even at night
DirectBookings instead of portal commission
WP PMSAvailability & rates live
Works with
WP PMSWordPressWooCommercePYXIS PMSiCal calendarsBooking systems via APIHotel · Guesthouse · Holiday rental · Resort WP PMSWordPressWooCommercePYXIS PMSiCal calendarsBooking systems via APIHotel · Guesthouse · Holiday rental · Resort
Sound familiar?

Four reasons guests book elsewhere.

Your property is not the problem — the path from first question to confirmed booking is.

Guest questions go unanswered after hours

"Anything free this weekend?", "Are dogs allowed?" — nobody answers in the evening or at weekends. The guest asks the next hotel.

unanswered until 09:00

Reception answers the same questions every day

Check-in times, parking, breakfast, directions — by phone and email all day, while guests wait at the desk.

When is check-in?
Is there parking?
When is check-in?
Is breakfast included?
×18 today

Bookings via portals instead of direct

Guests who find no answer on your website book on a portal — with commission, and the guest relationship stays there.

WebsiteQuestionBooking
Lake view free?
Portal · −15%

Extras are never offered

Spa, breakfast, late check-out, transfers — guests would book them if someone suggested them at the right moment.

Spa
Transfer
Late C/O
not offered
For hotels & accommodation

One assistant for your guests —
and for your reception.

One widget, two sides: guest advice on the website and an assistant for occupancy and bookings. Connected to WP PMS or your booking system.

For your guests
Deluxe Lake ViewFamily room

Room advice with live availability

Guests describe what they want — lake view, family room, accessible. InsightHub checks availability and rate and recommends the right room.

03:12 · answered

Around the clock, in the guest's language

Requests arrive in the evening, at weekends and from abroad. InsightHub answers immediately — even when reception is closed.

When is check-in?
Is there parking?
Late arrival possible?
2 answered automatically

Fewer calls to reception

Check-in, parking, breakfast, directions, pets — the assistant handles the recurring questions, your team looks after the guests in the house.

RoomExtrasPayment
Booking confirmed · Deluxe Lake View · 2 nights
0% commission

Straight to the booking

If the room fits, InsightHub takes the guest straight into the booking on your website — with WP PMS or your booking system. No portal commission.

Are dogs allowed?
Yes, gladly — €15 per night, bowls provided.

Your assistant, your house

Colors, tone, behavior — all adjustable. InsightHub sounds like your reception, not like a chatbot.

Spa packageBreakfastLate check-outTransfer

Extras at the right moment

Spa package, breakfast, late check-out, transfer — the assistant suggests them when the guest books or asks.

For your reception
Which rooms are free on Saturday?
Deluxe Lake View2
Family room1
Standard7

Occupancy & bookings by chat

"How many rooms are free this weekend?", "Who arrives tomorrow?" — answers straight from WP PMS, no clicking through calendars.

New
Assigned
Done

Requests & special wishes as tickets

Group inquiries, allergies, weddings — whatever the assistant cannot settle lands as a ticket with your team. Nothing gets lost.

"lake view" +27%

What guests really ask

Which rooms, which dates, which questions are missing from the website? Data for offers, pricing and marketing.

EU hostingAI in Europe

GDPR-compliant & secure

Hosting and AI processing in Europe. Your property and guest data stay protected — fully GDPR-compliant.

Try it for my property See the demo
InsightHub in action

Guest and reception, one assistant.

On the left, InsightHub advises your guests on the website. On the right, the same assistant answers your reception's questions about occupancy and arrivals — switch between the two views.

InsightHub
We're coming with two kids and a dog — what fits for three nights in August?
RecommendationFor families with a dog, the garden family room fits best — still free in August:
Garden family room45 m² · 2 bedrooms · dogs welcome
3 nights · €567
Family packageBreakfast · kids' program
add for €120
Insight for marketing"with dog" in 14% of requests — not mentioned on the website
How it works

Live in three steps.

No technical knowledge needed — connected in a few clicks; on request we set everything up for you.

Connect rooms & content

We connect InsightHub to WP PMS or your booking system — rooms, rates, availability, packages, house rules and FAQ.

We handle it

AI learns your property

Room categories, amenities, times, directions and typical guest questions are prepared. Rates and availability stay live.

Automatic

Embed the widget

One script tag on your website — and guests get answers, recommendations and the path to booking right away.

1 script tag

Works with your booking system

WP PMSWordPressWooCommercePYXIS PMSiCal calendars+ more booking systems via API
New

InsightHub Voice —
the same assistant, now on the phone.

Callers talk to the same InsightHub agent as in the chat: same knowledge base, same live data from your shop, ERP or PMS. Available as an add-on for every InsightHub website.

Call · answered

Calls around the clock

Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.

Callback · Quote · Vienna
Lead

Callbacks become leads

If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.

Assistant
Reception
Sales

Transfer to your team

If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.

Is the cake available gluten-free?
How late do you deliver?
Callback requested
Transcript saved

Every call documented

Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number. No audio recording, just the text transcript.

Do you have the chocolate cake gluten-free as well?
Yes — it comes gluten-free, twenty-nine euros ninety.

Talks like a good employee

Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.

Live data onlyNothing made up

Fact-based, nothing invented

Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.

Request Voice for my website More about InsightHub Voice
Try it for free

Your guest assistant — ready in minutes.

No technical knowledge needed — connect your shop or website in a few clicks. 14-day trial, no credit card, no commitment.

  • 1Send the form — website and type of property are enough.
  • 2You receive your login details by email — and get started.
  • 3You connect rooms, rates and content — guest questions are prepared automatically.

🔒 GDPR-compliant — hosting and AI processing in Europe.

Request a trial

By submitting you agree to our privacy policy (German).
You receive your login details by email within minutes.

Goes with it

Add the booking system: WP PMS.

Rooms, rates, extras and payment directly on your WordPress website — the foundation InsightHub uses to answer availability and rates live.

Go to WP PMS InsightHub overview