InsightHubAI assistant on the phoneThe AI assistant that answers the phone — with your live data.
InsightHub Voice takes calls when nobody picks up or outside opening hours: it answers questions about products, prices and availability, captures callback requests as leads — and hands over to your team the moment it gets personal.
Demo line: you talk to InsightHub's own AI assistant — this is exactly how it sounds to your customers later. Max. 3 minutes, standard landline rates.
Four calls nobody answers today.
Every unanswered call is a question without an answer — and often a customer who calls the next company on the list.
Calls outside opening hours are lost
Evenings, weekends, public holidays: voicemail picks up, hardly anyone leaves a message. The question stays open — until Monday.
Busy or nobody there — the caller hangs up
On another call, in the warehouse, with a customer: whoever reaches nobody after the fifth ring rarely tries a second time.
The same questions on the phone, every day
"Are you open?", "What does … cost?", "Is it available?" — your team answers them on the phone, again and again, in the middle of the actual work.
Callback requests end up on sticky notes
Name understood, number half written down, request forgotten: callbacks from memory get lost — and orders with them.
What the assistant handles on the phone for you.
From a simple information call to booking an appointment — you decide what the assistant resolves itself and when it hands over to your team.
Answer customer inquiries
Opening hours, availability, prices, process, order status — answered from your documents and live data, not from memory.
Schedule appointments
The assistant offers free slots from your calendar, books the appointment and sends the confirmation — consultation, viewing, trial session, workshop.
Capture callbacks and leads
Name, number and request are captured and the callback is scheduled in the next free window — your team calls back prepared.
Transfer calls
If someone asks for a human or things get complex, the assistant connects to the right person — or offers a callback if nobody is available.
Take reservations and orders
Table, room, reorder, pickup — the assistant records, confirms and creates the reservation in your system.
Document every call
Every call appears as a session with the questions recognized, the answers given and the caller number — searchable, reportable, handed to your CRM.
An assistant that knows your business —
and answers the phone.
InsightHub Voice answers from your own knowledge base: website content, opening hours, products, prices and availability from your shop, ERP or PMS. Live, not learned by heart.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about products, prices and availability from your live data.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Transfer to your team
If someone asks for a human or things get complex, the assistant hands the call to reception, sales or support. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.
Talks like a good employee
Short spoken sentences, at most two options per answer, prices read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
Prices, availability and product data come exclusively from your synchronized shop data. If the assistant doesn't know something, it says so — and offers a callback.
One call, two views.
On the left the conversation as the caller experiences it. On the right the same session as it arrives in InsightHub — with channel "Phone", transcript and lead.
| Recognized | Answered from | Result |
|---|---|---|
| Gluten-free available? | Product data | answered |
| Pickup today? | Opening hours | answered |
| Reservation | Shop | created |
| Callback requested | Caller number | Lead · open |
On the phone in three steps.
No new phone system, no training — your number stays, the assistant joins.
Forward your number
Forward your existing number to the assistant — when nobody picks up, outside opening hours or permanently. We set it up together with you.
Set up togetherConnect the knowledge base
Website content, opening hours and FAQ are read in; products, prices and availability come live from your shop, ERP or PMS. We set up the connection.
We handle itDefine the prompt and go live
Greeting, tone, how the conversation is led and when to hand over to a human — in a dedicated phone prompt, with a template from us. Then the assistant answers the phone.
Template includedOn request the same assistant answers the same questions as a chat on your website — one knowledge base, two channels.
Connected to the tools you already use.
Calendar, CRM, shop, ERP or property management system — natively or via API and webhook. What the assistant promises on the phone ends up in your system.
Every feature in under two minutes.
Short clips instead of long manuals. Click a feature — the video plays right here.
What you want to know before you start.
Does the assistant sound like a human?
It speaks naturally, in short sentences, with a voice of your choice — and introduces itself as a digital assistant. Callers know who they are talking to and get a human whenever they ask for one.
What happens when the assistant doesn't know something?
It says so. Prices, availability and commitments come exclusively from the data you provide. If it doesn't know, it offers a callback or connects to your team — it never makes up answers.
Do I need a new phone system?
No. Your number stays. You forward calls to the assistant when nobody picks up, outside opening hours or permanently — setup takes minutes and can be reversed at any time.
How fast is the assistant ready?
We set up the number, knowledge base and phone prompt together with you — usually within a few days. If website content, opening hours and FAQ exist, it goes faster.
Is data processed in the EU?
Yes. Hosting and AI processing take place in Europe, call data is stored with consent and is not used to train AI models. On request it is deleted after the retention period.
Can I hear the assistant first?
Yes, right away: call our demo line or try the assistant in your browser at the top of this page — it answers questions about InsightHub itself, for example "What does the phone assistant cost?", "What happens when a caller asks for a callback?" or "How does my shop knowledge get into the assistant?". For your own project we also set up a test number with your content — before a single customer call reaches it.
What does the phone assistant cost?
The price depends on call volume and data sources. After a short conversation we quote a fixed amount — no setup surprises, cancellable monthly.
Your phone assistant — we set it up with you.
Short form, reply within one business day. We clarify phone number, forwarding, data sources and prompt — and enable your assistant.
- 1Send the form — website and use case are enough.
- 2We get back to you within one business day and clarify number, data sources and phone prompt.
- 3Activate forwarding — the assistant answers the phone.
🔒 GDPR-compliant — Hosting and AI processing in Europe.
The same assistant, also in the chat.
If you like, your assistant answers the same questions as a chat on your website — same knowledge base, nothing maintained twice.