InsightHub PhoneThe alternative to fonioThe alternative to fonio — with website chat, inquiries and appointments included.
InsightHub Phone answers calls, books appointments and documents every conversation — as an AI phone assistant should. On top comes what fonio's phone plans do not include: website chat, inquiry management and appointment booking in the same account. At 1,000 minutes a month you pay €89 instead of €119.
Same minutes, same phone numbers — and more included.
Both providers bundle 1,000 or 3,600 minutes per month. The difference is the price and everything that happens outside the call.
| Feature | InsightHub Phone | InsightHub Phone Team | fonio Solo | fonio Team |
|---|---|---|---|---|
| Monthly price (cancel monthly) | €89 | €249 | €119 | €359 |
| Annual billing, per month | €75 | €209 | €99 | €299 |
| Minutes included per month | 1,000 | 3,600 | 1,000 | 3,600 |
| Phone numbers included | 1 | 3 | 1 | 3 |
| Additional phone number | €7 / month | €7 / month | €7 / month | €7 / month |
| Additional minutes | €0.10 / min — or packs: 500 min €39, 1,000 min €69 | €0.08 / min | €0.15 / min (€15 per 100 min) | €0.12 / min |
| Users | 2 | unlimited | 1 | unlimited |
| Appointment booking during the call, live from your calendar | included | included | n/s | n/s |
| Call record | text transcript, no audio recording | text transcript, no audio recording | n/s | n/s |
| Website chat & AI search | included | included | not part of the phone assistant plans | not part of the phone assistant plans |
| Inquiry management (leads, status, notes, callbacks) | included | included | not part of the phone assistant plans | not part of the phone assistant plans |
| from Phone Team | included, 1 number — Meta fees at cost | separate product from €69 / month | separate product from €249 / month | |
| Email inbox & helpdesk | from Phone Team | included | not part of the phone assistant plans | not part of the phone assistant plans |
| Automations | “call ended” trigger, SMS notification | all triggers and steps | n/s | n/s |
| Before you start | test call with your own content | test call with your own content | 30-day money-back guarantee | 30-day money-back guarantee |
All prices net, plus VAT. InsightHub prices are launch prices for everyone who starts by 31 December 2026. fonio prices according to fonio.ai/preise, retrieved on 18 September 2026; annual prices shown per month with yearly payment. “n/s” = not stated on fonio's pricing page. We review this comparison quarterly; the providers' current listings prevail. fonio is a trademark of its respective owner; there is no business relationship with SG5.
What you actually pay per month.
Monthly billing, one phone number; from 3,600 minutes the Team plan with three numbers on both sides.
| Minutes per month | InsightHub | fonio | Difference |
|---|---|---|---|
| 100 (e.g. hair salon, one chair) | €89 | €119 | €30 less |
| 500 (e.g. practice, property management) | €89 | €119 | €30 less |
| 1,000 | €89 | €119 | €30 less |
| 1,500 | €128 (€89 + 500-minute pack €39) | €194 (€119 + 500 additional minutes €75) | €66 less |
| 3,600, three phone numbers | €249 (Phone Team) | €359 (fonio Team) | €110 less |
With annual billing: €75 instead of €99 (Solo/Phone) and €209 instead of €299 (Team). Additional minutes at fonio according to its pricing page: €15 per 100 minutes (Solo).
What comes with InsightHub Phone at no extra charge.
A call is rarely the only contact. The customer writes on the website first, wants an appointment or a reply afterwards — InsightHub keeps all of it in one account.
Website chat & AI search
The same assistant that answers the phone answers questions on your website — from your services, prices and opening hours, in eight languages.
Inquiries in one place
Callback requests from calls, chat inquiries and forms become a lead with status, notes and follow-up reminder — nothing gets lost in the voicemail.
Appointment booking during the call
Free slots come live from Google Calendar, Microsoft 365 or your booking tool. The assistant books, reschedules and confirms by SMS — on the phone as in the chat.
Every conversation documented
Request, answer and number are stored as a text transcript in your account — without audio recording. In the evening you see who called and what was agreed.
One account for every channel
With Phone Team, WhatsApp and the email inbox join the same account: one interface, one login, one history per customer — instead of three tools with three invoices.
Grows with you
More channels, more locations, more team: switching to Professional or Business is one click — phone numbers and minute packs come with you.
When fonio fits — and when InsightHub does.
A comparison that shows only one side is not one. So here is what speaks for fonio, too.
What speaks for fonio
An established provider with a large customer base, hosting in Germany according to its own information, a 30-day money-back guarantee. If all you want is phone calls and you are happy with price and scope, there is little reason to switch.
What speaks for InsightHub
Calls, website inquiries and appointments in one system — and €30 less per month for the same number of minutes. Hosting and AI processing in the EU, text transcripts instead of audio recordings, cancel monthly.
What is the same
Both answer calls around the clock, both bundle 1,000 or 3,600 minutes, both charge €7 per additional phone number. The difference is the price and everything outside the call.
From fonio to InsightHub in three steps.
Your number stays, your content stays. The assistant changes — not your customers.
Forward or bring your number
Forward your existing number to InsightHub — set up in minutes, reversible at any time. Your own numbers, a SIP trunk or 3CX connect directly.
Set up togetherCarry over your content
Greeting, services, prices, opening hours and calendar — we set them up with you. What your previous assistant knew, the new one knows on day one.
We take care of itTest call, then go live
You call the assistant with your own content before a single customer reaches it. If it fits, you activate the forwarding — done.
Before the first customerIn short.
Is this comparison up to date?
The fonio prices come from fonio.ai/preise, retrieved on 18 September 2026. We review the comparison quarterly and adjust it; the providers' current listings prevail. Features not mentioned on fonio's pricing page are marked “n/s” — we do not claim anything we cannot substantiate.
Can I keep my existing phone number?
Yes. You forward your number to the assistant — when unanswered, after hours or permanently. Your own numbers, a SIP trunk and phone systems such as 3CX connect directly; the number included in the plan serves as the forwarding target.
What if I need more than 1,000 minutes?
Additional minutes cost €0.10 per minute, or you book a pack: 500 minutes for €39, 1,000 minutes for €69. From about 3,000 minutes a month, Phone Team with 3,600 minutes and three phone numbers is the better choice.
Is there a minimum term?
No. Both plans can be cancelled monthly. With annual billing you pay €75 instead of €89 or €209 instead of €249 per month.
Where are calls and data processed?
Hosting and AI processing in the EU. Conversations are stored as text transcripts, not as audio. A data processing agreement listing all sub-processors is available for electronic signature.
Can I use more than the phone later?
Yes. Phone already includes website chat and inquiry management. For WhatsApp, the email inbox and all automations you move to Phone Team or to the Professional and Business plans — phone numbers and minutes stay with you.
Hear the assistant with your content — before you switch.
Short form, reply within one business day. We set up your services and opening hours and arrange a test call — you decide afterwards.
- 1Submit the form — your website and your current solution are enough.
- 2We get back to you within one business day and prepare the assistant with your content.
- 3You call, listen for yourself — and only then forward your number.
🔒 GDPR-compliant — hosting and AI processing in Europe.