InsightHubFor construction companies & tradesThe assistant that takes inquiries while you are on site.
InsightHub knows your services and your service area. It answers questions on your website, takes inquiries with every detail you need for a quote and books the site visit straight into your calendar — and your office sees every inquiry, whether by email, WhatsApp or phone, in one place.
Four reasons jobs go to the competition.
Your work is not the problem — the path from first inquiry to quote is, when everyone is out on site.
Inquiries arrive while everyone is on site
A call, an email, a WhatsApp message with a photo — in the middle of the job. By the time someone calls back, the customer has already asked the next company.
The office answers the same questions all day
"Do you also come out to …?", "Do you do skylights too?", "How long does something like that take?" — the answers are on your website, yet people still ask on the phone.
One site visit takes three phone calls
Call, call back, call back again — until there is a slot that suits both the customer and the site manager. And then the address is still missing.
Follow-up gets lost in day-to-day work
Photos that are still missing, documents the customer meant to send, the quote from two weeks ago — nobody follows up until the inquiry has gone cold.
One assistant for your customers —
and for your office.
One widget, one booking page, one inbox: your customers get an answer and a slot right away, your office gets every inquiry complete and in one place.
Answers from your website
Services, service area, process, references — the assistant answers from the pages of your website and your documents. You don't need a shop for that.
Available around the clock
Many inquiries arrive in the evening and at weekends, when customers have time to think about their project. The assistant answers immediately — even when the office is closed.
Inquiries with every detail
Type of job, address, size, timing — the assistant asks for what you need for a quote and saves the inquiry as a lead with your own fields.
Site visits booked directly
The assistant offers free slots from your calendar — Google, Microsoft 365 / Outlook or Apple iCloud — and books in the chat, on the phone or via your booking page. Beforehand it asks your questions, such as the address and type of job; reminders before the appointment go out by email, SMS or WhatsApp.
Photos by WhatsApp — with the inquiry
With the WhatsApp add-on, customers send photos of the site; they are stored with the lead. Your team replies from the same view.
Reviews after the job
When a lead is set to "won", InsightHub invites the customer to leave a review — with a reminder if needed. You see and answer your Google reviews in the same view.
Your pipeline as a board
Your own statuses such as inquiry, site visit, quote and order as columns. Moving a card changes the status — in sync with the list.
Email, WhatsApp, website and phone in one inbox
In the helpdesk every channel comes together: assign, reply, close. Images from customer emails show up right in the thread.
Follow-up that happens by itself
Automations with drag & drop: a welcome message for every new inquiry, a reminder when a lead has had no activity for a few days, a note to the team after every call — by email, WhatsApp or SMS.
Which ad brought the inquiry
With UTM tracking, InsightHub attributes every lead to the campaign, portal or ad — and shows how many inquiries turned into jobs.
GDPR-compliant & secure
Hosting and AI processing in Europe. Your customers' data stays protected — fully GDPR-compliant.
Customer and office, one assistant.
On the left, InsightHub takes an inquiry on the website and offers a site visit. On the right, the office asks the same assistant what came in today — switch between the two views.
Pick a slot
passed to the office
| Inquiry | Location | Channel | Site visit |
|---|---|---|---|
| Bathroom renovation | 1100 Vienna | Website | Tue 13 Oct |
| Replace skylights | Mödling | Phone | open |
| Paint the facade | 1220 Vienna | open | |
| Electrical check, old building | 1180 Vienna | Fri 16 Oct |
Live in three steps.
No shop, no plugin, no technical knowledge needed — on request we set everything up for you.
Connect your website
The assistant reads the pages of your website — WordPress, Webflow, Wix, TYPO3 or a static site. Services, references and service area come from there; documents such as service descriptions you upload alongside.
We handle itDefine inquiry and appointment
Which details does a quote need? They become your own fields and the questions before the site visit. Your calendar is connected once, your statuses form the pipeline.
Set up togetherWidget, booking page, phone
One script tag on your website, one link to the booking page — and, if you like, your number forwarded to the phone assistant when nobody can pick up.
1 script tagWorks with your website and your calendar
InsightHub Voice —
the same assistant, now on the phone.
A call during working hours and nobody can pick up: the assistant takes the inquiry, books the site visit and sends the office a summary. Urgent matters it puts through to your team. Available as an add-on.
Calls around the clock
Forward your existing phone number to the assistant — outside opening hours or when nobody picks up. It answers questions about services, service area and process from your website content.
Callbacks become leads
If a caller asks for a callback, a quote or advice, the assistant captures name and request as a lead — caller number included. Your automations kick in as usual.
Urgent matters to your team
Water damage, an emergency, a customer who wants to speak to a person — the assistant hands the call to the office or the site manager. If nobody is available, it offers a callback.
Every call documented
Every call appears as a session with channel "Phone" in InsightHub — with the questions recognized, the answers given and the caller number.
Talks like a good employee
Short spoken sentences, at most two options per answer, appointments read out naturally. With a dedicated phone prompt you set the tone and how the conversation is led.
Fact-based, nothing invented
The assistant answers exclusively from your website content and documents. It does not estimate costs — it books the site visit instead. If it doesn't know something, it says so and offers a callback.
Every feature in under two minutes.
Short clips instead of long manuals. Click a feature — the video plays right here.
Four plans — priced per website, not per user.
Users are included. From Professional every channel is in: website chat, email inbox, WhatsApp and phone — you only pay for phone numbers and usage.
Starter
For one website or shop
- 200 AI conversations per month
- 1 website · 2 users
- Up to 3,000 content items (services, pages, documents)
- AI search and chat widget in 8 languages
- FAQ, documents, synonyms and auto-tags
- Inquiry management with status, notes and follow-ups
- Booking page with your calendar
- Statistics and PDF reports
- Email support within 2 business days
14 days · no credit card required
Professional
For growing shops and teams
- 1,000 AI conversations per month
- 1 website · 5 users
- Unlimited content items (services, pages, documents), hourly sync
- Everything in Starter
- Email inbox and helpdesk with 2 mailboxes, AI reply drafts
- Automations, campaigns, reviews, surveys, cart reminders
- Appointment booking by the assistant — in chat and on the phone
- Back-office assistant
- WhatsApp and phone included — you only pay for numbers and usage
- Priority support within one business day
14 days · no credit card required
Business
For several websites, agencies and teams
- 3,000 AI conversations per month
- 3 websites · 15 users
- Everything in Professional
- 10 mailboxes, 3 WhatsApp numbers
- Multiple assistants per website, Microsoft Teams
- External systems (MCP/HTTP) and API access
- Bring your own LLM API key
- Same-day support, onboarding call included
14 days · no credit card required
Enterprise
For individual requirements
- Everything in Business
- Dedicated instance, SSO
- ERP integration on request
- Custom AI tools
- Personal onboarding, SLA and premium support
Reply within one business day
| Usage and add-ons | Price |
|---|---|
| Additional AI conversations | Starter: 250 conversations for €15 · Professional and Business: 1,000 conversations for €35 |
| Additional website | €29 / month |
| Additional user | €7 / month |
| Phone: number | €7 / month per number |
| Phone: minutes | €0.10 / min — or packs: 500 min €39, 1,000 min €69 |
| Meta fees at cost, no markup · additional number €19 / month | |
| Onboarding package (optional) | €149 one-time — 90-minute setup session with you |
All prices net, plus VAT. Launch prices for everyone who starts by 31 December 2026. Cancel monthly; 2 months free with yearly payment. When the monthly conversation quota is reached, search and FAQ keep running — your website stays reachable.
Your inquiry assistant — ready in minutes.
No shop, no plugin, no technical knowledge needed — your website is enough. 14-day trial, no credit card, no commitment.
- 1Send the form — website and trade are enough.
- 2You receive your login details by email — and get started.
- 3You connect website and calendar — services and service area are prepared automatically.
🔒 GDPR-compliant — hosting and AI processing in Europe.
The AI phone assistant — even without a website chat.
If most of your inquiries come in by phone: the assistant takes calls when nobody can pick up, records inquiries, books site visits and puts urgent matters through to your team.