A webshop rarely loses sales because of its products — it loses them on the way there. Customers can't find the right item, get no answer at night, abandon the purchase. And in the back office, the answer to "is this still in stock?" sits in a system someone has to open first.
InsightHub works on both ends: as an AI advisor for your customers and as an assistant for your team — on the same, continuously synchronized data.
For your customers
- Product search that understands intent. Customers describe what they want in their own words. The assistant understands what they mean and recommends matching products from your catalog.
- Available around the clock. No waiting times, no missed inquiries — on weekends and holidays too.
- Fewer support requests. The assistant answers recurring questions itself, from your product data and documents.
- In your brand. You set the assistant's colors, tone and behavior.
For your team
- Back-office assistant. Ask for stock levels, orders and product information in plain language — straight from your inventory system.
- Nothing gets lost. Every customer inquiry is captured and forwarded as a ticket.
- Always up to date. Products, prices and stock levels sync continuously, without manual upkeep.
- GDPR-compliant. Hosting and AI processing in Europe, no data shared with third parties.
InsightHub works with the major shop systems — WooCommerce, Shopify, Magento, Shopware, Wix, BigCommerce, PrestaShop, OpenCart, Squarespace, Sana Commerce and more. We connect your inventory system as part of the project.
Every feature in detail
Each feature has a short video and a post of its own:
- Leads overview: every inquiry in one view
- AI chatbot: chat sessions and one-click FAQs
- Customers overview: revenue, attribution and live orders
- Recover abandoned carts by email and WhatsApp
- Your sales pipeline as a Kanban board
- Salespeople, affiliates and automatic payouts
- Campaign analytics: what really converts
- The dashboard: the numbers that matter, arranged your way
- Build a form and turn every submission into a lead
- Take over a website chat and answer visitors yourself
All videos are collected in the video library (new tab). If you'd like to see InsightHub with your own catalog: we set up your trial environment within 24 hours — no technical knowledge needed.
